Effective Date: 2 January 2025
Ashley Townsend and Prosperity IFA (“we,” “our,” or “us”) respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit ashleytownsendfinancialadviser.com (the “Website”).
1. Information We Collect
1.1. Personal Information You Provide
We may collect the following personal information when you:
- Fill out a contact form: Name, email address, phone number, and message content.
- Subscribe to newsletters or updates: Name and email address.
- Use tools or calculators: Information you input, such as financial data.
1.2. Automatically Collected Information
When you access the Website, we may collect:
- IP address.
- Browser type and version.
- Time zone setting and location.
- Operating system and platform.
- Information about your visit, including URL clickstream, pages viewed, and time spent.
1.3. Cookies
The Website uses cookies to enhance user experience. For more details, please see our Cookie Policy.
2. How We Use Your Information
We may use your information for the following purposes:
- To respond to your inquiries or requests.
- To provide financial tools and calculators.
- To send newsletters or updates you have subscribed to.
- To improve the Website’s functionality and performance.
- To ensure compliance with legal and regulatory obligations.
3. Legal Basis for Processing
We process your personal data based on:
- Your consent (e.g., when subscribing to newsletters).
- The necessity of processing for the performance of a contract.
- Our legitimate interests (e.g., improving services).
- Compliance with legal obligations.
4. Sharing Your Information
We may share your information:
- With Prosperity IFA for the provision of services.
- With third-party service providers that assist in Website operation (e.g., hosting providers).
- As required by law or regulatory authorities.
We do not sell or rent your personal data to third parties.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
6. Your Rights
Under UK data protection laws, you have the following rights:
- Access: Request a copy of your personal data.
- Rectification: Request corrections to your personal data.
- Erasure: Request deletion of your personal data.
- Restriction: Request to limit processing of your personal data.
- Portability: Request transfer of your personal data to another party.
- Objection: Object to processing of your personal data for certain purposes.
To exercise these rights, please contact us using the details in Section 10.
7. Security of Your Information
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the Website constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact Ashley Townsend via email at [email protected] or through Prosperity IFA at their Crowborough office.